Collaborative Research with User Communities
Networked technology links disparate user communities in new ways - in clusters, networks and supply chains. Many of the problems are about aligning people, processes and technologies to advantage at key interfaces. Many of the top down policies and processes lack feedback about emerging issues on the ground. Have a look for example at the barriers SMEs experienced in collaboration with Universities in this link.
Clusters and supply chains also go through stages, addressing risks and problems that are familiar to more mature clusters. C2C facilitates collaboration to minimise cost and risk at each stage. We interview SME managers and other stakeholders, code the themes, and develop questionnaires that can validate the issues with the wider business community. We then provide opportunities to exchange with other clusters.